Refund policy

We want you to be completely satisfied with your MintDrop purchase. If you need to make a return, we have established a clear and fair policy to ensure a smooth process.
Return Timeframe
You have [1 DAYS] from the date of successful delivery to request a return. Please ensure you initiate the return process within this tight window.
Return Eligibility Criteria
To be eligible for a return, your item must be in the same condition that you received it: unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Damaged or Defective Product Handling
Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, you must contact us within [24 hours] of delivery. Please email us with photos of the damaged product and your order number so that we can evaluate the issue and make it right immediately.
Refund Process and Timing
Once we receive and inspect your return, we will notify you if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take 5-7 business days for your bank or credit card company to process and post the refund.
Exchange Options
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Non-Returnable Items
Certain types of items cannot be returned, such as personalized products, sale items, or gift cards.
Return Shipping Costs
Unless the item is defective or we made an error with your order, the customer is responsible for the shipping costs associated with returning the item.
To start a return, please contact us at [goswamitarana703@gmail.com].